Terms and Conditions

Last Updated: [28-03-2025]

Introduction

Welcome to Dhanishtha Enterprises ("we," "us," or "our"), a global online store that offers physical products for sale. By accessing or using our website, cuttercravings.com (the "Site"), and purchasing our products, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Site or purchase products from us.

1. General Information

• We sell physical products to customers worldwide, with our headquarters based in India.

• We reserve the right to modify, update, or remove any part of these Terms at any time without prior notice. Please review these Terms regularly to ensure you are aware of any changes.

• By using the Site, you agree to comply with and be bound by the Terms as updated.

2. Products and Pricing

• All product descriptions, images, and pricing on the Site are subject to change without notice.

• We make every effort to accurately display the products and their prices. However, we do not guarantee that product descriptions, images, or prices are free from error.

• In the event of an error in the price of a product you have ordered, we will contact you to confirm whether you wish to proceed with the purchase at the corrected price. If the error is discovered before we process your order, we may cancel your order and issue a full refund.

3. Orders and Payment

• When you place an order on the Site, you agree to provide accurate, complete, and current information regarding your account and payment details.

• All payments are processed through secure third-party payment gateways. By placing an order, you authorize us to charge your chosen payment method for the total amount due.

• We reserve the right to cancel any order at our discretion, including but not limited to orders that are suspected of being fraudulent or where payment cannot be processed.

4. Shipping and Delivery

• We ship worldwide, with shipping fees and delivery times calculated at checkout based on your location and selected shipping method.

• Delivery times may vary depending on factors such as destination, customs procedures, and the availability of the products.

• We are not responsible for delays in shipping due to factors beyond our control, including customs delays, acts of nature, or carrier issues.

• Any customs duties, taxes, or additional charges imposed by your country are your responsibility.

5. Returns, Refunds, and Exchanges

• Due to the nature of our products, we offer returns and refunds only under specific circumstances. If the product you received is defective, damaged, or not as described, please contact us within 7 days from receiving your order for assistance.

• If a return is authorized, you must follow the return instructions provided by our customer service team, and you will be responsible for return shipping fees unless otherwise specified.

• We do not accept returns for products that are not defective, damaged, or incorrect.

• Refunds will be processed to your original payment method once the returned item is received and inspected.

6. Limitation of Liability

• To the fullest extent permitted by law, Dhanishtha Enterprises shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Site or the products sold, even if we have been advised of the possibility of such damages.

• We do not guarantee that the Site will be available at all times, error-free, or free from viruses or other harmful components. We are not liable for any damages arising from your inability to access or use the Site.

• Our total liability in any situation, whether in contract, tort, or otherwise, is limited to the amount you paid for the product giving rise to the claim.

7. Intellectual Property

• All content on the Site, including text, images, logos, and product descriptions, is owned by Dhanishtha Enterprises or its licensors and is protected by copyright and intellectual property laws.

• You may not use, copy, or distribute any of the content from the Site without our express written permission.

8. User Conduct

• By using the Site, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights.

  • Use the Site for any fraudulent or illegal activity.

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.

  • Engage in any activity that could damage, disable, or overburden the Site or interfere with its proper functioning.

9. Privacy Policy

• Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy carefully before using the Site or making a purchase.

10. Indemnity

• You agree to indemnify, defend, and hold harmless Dhanishtha Enterprises, its directors, officers, employees, and affiliates from and against any claims, losses, liabilities, damages, and expenses (including legal fees) arising out of or in connection with your use of the Site, violation of these Terms, or violation of any third-party rights.

11. Governing Law and Dispute Resolution

• These Terms are governed by and construed in accordance with the laws of India.

• Any disputes arising from or in connection with these Terms shall be resolved through any relevant remedies which may be legally available at the time. The proceedings will take place in Lucknow, Uttar Pradesh, India only and the proceedings will be conducted in English.

12. Severability

• If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect.

13. Force Majeure

• We shall not be held liable for any failure or delay in performance under these Terms due to causes beyond our reasonable control, including but not limited to natural disasters, acts of government, or disruptions in supply chains.

14. Contact Us

If you have any questions about these Terms or your order, please contact us at:

Dhanishtha Enterprises
Email: dhanishthaenterprises04@gmail.com
Phone: +91-7045687979
Address: Kanpur, Uttar Pradesh, India